Privacy Policy

Your privacy is important to TravelGenee.

This privacy policy has been compiled to explain our commitment to your privacy for our current blog and any products or services we may offer in the future.

While we require a minimum amount of information about you to provide superior service, we understand that part of this superior service is the maintenance of your privacy by minimising what we collect, keeping your information secure  and using it only as you would want us to use it. We have a commitment to your maintain your privacy and how we will achieve this is documented as follows:

Security of information

We will always maintain control over the confidentiality of your information on and off line. We will take reasonable steps to ensure that all information is stored in a secure environment accessed only by authorised persons.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. We do not use a SSL certificate as we do not directly collect any information such as credit cards details that require a secure server web service.

We will remove your information in a secure manner when it is no longer required.

What information do we collect and how do we use it?

We collect:

  • Information required to email newsletters you have requested.
  • To administer a contest, promotion, survey or other site feature.
  • Information required to fulfill your orders or service requests.
  • Any other information you may have communicated to us while when requesting services from us.
  • Tracking information collected by our internet suppliers provides to us tracking information to help with the improvement and management of the travelgenee website. This data is anonymous information and we do not use it to track individuals.

We will limit the collection and use of your information to the minimum we require to deliver our superior service to you.

Who uses the information?

We will permit only authorised personnel, who understand and follow our privacy commitment to have access to your information. Staff that contravenes our Privacy Commitment will be subject to our normal disciplinary procedure.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

To help with the funding of this blog we plan to use Google Adsense and other forms of sponsored advertising. See our Disclosure page for more details.

Google

We use Google AdSense Advertising on our website and have implemented Remarketing (to be confirmed).

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

It’s also important to note that we allow third party behavioral tracking when required by Google. We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out of Google monitoring:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Is your information correct, can you check and correct it?

We will attempt to keep your details accurate and up-to-date.  We will give you access to any information we collect about you so you have the opportunity to correct any incorrect information.

Information provided as part of the order process such as credit card details, addresses and phone numbers will not be supplied to anyone, unless required by law, as we do not collect and archive this information for future use but only use it for the processing of the order received.

Email newsletter and marketing lists

As a blog follower you can request a newsletter via email or complete an online form.  You can at any time request that you no longer wish to receive this newsletter or be on a marketing list by unsubscribing using the link on the bottom of newsletter emails or emailing TravelGenee with this instruction. We may send you an email to confirm your request has been processed.

Your email address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.

Children’s Privacy

TravelGenee is not directed to children under the age of 15.  We will not knowingly collect or use personally identifiable information from anyone under 15 years of age.

Cookies

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Firefox) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you turn off cookies functions on some websites will not function properly.

What happens when we amend our privacy policy?

Any policy changes will be published at TravelGenee’s Privacy Policy webpage.

It will also reference the changes made to the privacy policy.

If we are going to be using the information collected from you in a manner materially different from that stated at the time of collection we will send affected customers an email notice of the change and include instructions on how you can amend your details and requirements.

If you have more questions on our privacy commitment – contact us via email or our contact page.

Or find out more  – Office of the Australian Information Commission Web Site.

Last Edited on 6 March 2015